Support



Penn Hills Scientific



Penn Hills Scientific not only provides quality Karl Fischer titration instruments, reagents and other supplies, but also offers our customers quality service, support, installation, calibration, and employee training. When you begin a partnership with Penn HIlls Scientific, you will be able to draw on a wealth of experience and expertise, providing your company with innovative and customized solutions to your needs. Call or email us 24/7 for expert technical assistance with any of our products!



Support Documents




Do you have questions about Karl Fischer titration moisture analysis?

Browse our Frequently Asked Questions for general information on Karl Fischer titrations, moisture analysis, basic maintenance and more!



Please check back soon for more support documents organized by product and application.



Need replacement OEM glassware?




Penn Hills Scientific offers replacement OEM glassware and glassware repair for ALL titration models. Call 412-841-6988 or email us at info@pennhills-scientific.com for details



Training, Calibration and On-Site Installation Services




Cou-Lo Aquamax KF Moisture Meter


On-Site Installation and Training - $1000


Assistance with setup and operation is available at no charge 24/7 via phone and email however some users benefit from on-site training. This is an advanced full day program that includes operation, preventive maintenance and best practices for sample collection.



Aquapal


Calibration Service - $600

Includes traceable performance verification, certified calibration, cleaning and preventive maintenance conducted on all sub-assemblies and glassware. A calibration certificate will be issued.



Aquatest


Send-in Repair Service - $290.00

Does not include parts


On-Site Repair Service - $400.00

Does not include parts or travel costs


Training and Calibration Service - $800.00

Each Calibration Includes:

  • Full functional test including testing of keyboard, stirrer motor, and switches.
  • Generator Current Calibration (VDC)
  • Detector Current Calibration (VDC)

ISO and NIST traceable water standards will be used to check the full range of the instrument. A full test and calibration certificate will be issued.
Does not include travel expenses